Use the official recovery page
- Open the APS Business Portal sign-in page.
- Choose the password-recovery option and enter your invited email address.
- If the address is eligible, use the time-limited link in the recovery email.
- Create a strong, unique password and return to the portal.
- Close other shared-device sessions if the device is not yours.
A privacy-safe response
The recovery form does not confirm whether an email address exists in the system. This helps prevent account discovery. Check spam or filtered folders, allow a few minutes, and submit a new request only when needed.
APS never needs your password
APS staff cannot see your password and should never ask you to send it. Do not forward a recovery link, one-time code, or session details.
Frequently asked questions
Why did the form not confirm my account?
The neutral message protects account privacy.
Can APS set a password for me?
No. You establish your own credentials through the secure recovery flow.
What if the link expired?
Return to the official recovery page and request a new link.